Bar & Restaurant Safety Measures

Here at Merlin Cinemas we are doing everything we can to ensure you have a safe and enjoyable visit in-line with government guidelines.
The below measures will be in place in all of our bars & restaurants for the safety and well-being of you and our team.
Our restaurants will close at 10pm.

Dining or Drinking

Patrons must wear face coverings at all times except when eating or drinking.
 
On arrival please wait to be seated by a member of staff. We’re staggering bookings to reduce queues. While queuing and moving around the building, please try and keep at least 1m away from the person in front of you. Please note the distancing is 2m at the Merlin Cinema Thurso and Scala Cinema Prestatyn.
 
Each group will be automatically physically distanced by at least 1m from others in the bar & restaurant. Please note the distancing is 2m at the Merlin Cinema Thurso and Scala Cinema Prestatyn.
 
In England People should only gather in groups of up to six. This rule does not apply to a single household or support bubble of more than six.
 
In Scotland people should only gather in groups of up to six and should not exceed two households (including support bubbles). This rule does not apply to a single household or support bubble of more than six. Children below the age of 12 do not count towards the total.
 
Full table service will be in operation for the duration of your visit. 
 

Booking and Payments

Advance Booking is strongly advised but walk-ins will be accommodated where possible. 
 
Please arrive in good time for your booking. We will hold your table for up to 15 minutes beyond the reservation time.
 
Please try to pay by card or contactless where possible. To make a booking or for further information contact the restaurant directly 
 
Regal Redruth 01209 216278 | regalbar@merlincinemas.co.uk
Savoy Penzance 01736 363330 | savoybar@merlincinemas.co.uk
Phoenix Falmouth 01326 313072 | phoenixbar@merlincinemas.co.uk
Merlin Thurso 01847 894152 | thursobar@merlincinemas.co.uk
 

 
Enhanced Cleaning Throughout
We’ll have more frequent and more thorough cleaning routines throughout the cinema, with extra controls in all toilet facilities.
 
Sanitising Stations will be available on entry and at allocated points around the cinema.
 

 
Our Team
All cinema employees have been trained on the new safety and hygiene measures.
 
Personal Protective Equipment will be made available to staff - including face coverings, gloves and visors. As well as perspex screens at counters where possible.
 
We have strict guidelines for any of our colleagues who may begin to show early symptoms to stay away from the cinema. We would welcome all of our guests to do the same and stay home if they feel unwell. We will be assisting the NHS with Track and Trace where possible and customers have provided their details.
 

 

 

We have complied with the government’s guidance on managing the risk of COVID-19. See our confirmation statement here